Book an appointment

Patients accepted by a Family Physician at our clinic may book an appointment online. We are not a walk-in clinic for the general public.

If you have been referred to a physician at our clinic, please follow the instructions you were given by our clinic in order to book your appointment. You will not have access to online booking prior to your first appointment.

If you have a medical emergency, please call 9-1-1. 

If you have a semi-urgent medical concern, please do not book online. Instead, call our office at (250) 475-2251 to speak with a staff member or leave a detailed message if you are unable to get through. Each physician saves slots for urgent appointments and these are typically not available online. Our staff members can assist you with urgent appointments.

if you need an appointment for any of the following reasons, please call the office to book as these appointments require a staff member to book them:

 -> Driver’s Medicals

 -> Well baby/Well child check ups

 -> Forms (including but not limited to DTC/Insurance/Time off work)

 -> IUD insertions

 -> Procedures such as biopsies, toenail removals, injections, etc.

 -> Complete (Routine) Physicals

Book Appointment

What to know before your appointment

  • Just like in person, they may be running a few minutes late 
  • For telephone appointments, their caller ID may show up as BLOCKED or UNKNOWN, so please be sure to pick up these calls at the time of your appointment. 
  • Please do not enter the clinic if you are experiencing cough/cold symptoms. If you are experiencing any respiratory symptoms before your in-person appointment, please contact the office so that we can ensure you don’t inadvertently infect other patients.

Book an Appointment With Our Health Management Nurses

Appointments can be booked with our Health Management Nurse for the following reasons:

In-clinic appointments:

  • Chronic Disease Management Check-Ins (Diabetes, Hypertension, High Cholesterol) 
  • Pre-operative Assessments 
  • Ear flushing 
  • Removal of staples, sutures
  • Immunizations 
  • Cognitive Testing 

Telephone appointments:

  • Review of lab/tests
  • Referrals to Community Services 
  • Follow up on Emergency Room visits
  • Chronic Disease Management Check-Ins (Diabetes, Hypertension, High Cholesterol) 
  • Lifestyle Management (diet, weight management, setting goals) 
  • Mental Health check-ins/connections 
  • Frailty check-ins
  • Smoking Cessation 

Click here to learn more about our Health Management nurses.

NOTE: Registered Nurses cannot provide prescription refills, diagnostic tests, or laboratory requisitions.