Improving timely access to care
Recently, we’ve made a few changes at Three Cedars to help improve your access to care.
- The first is the addition of our Health Management Nurse, Jennifer. This gives our physicians another set of hands, so to speak, as she can talk to you independently about your diabetes, high blood pressure and other conditions. She can also see you independently for immunizations, ear cleaning and liquid nitrogen treatments. And, since she’s in the office daily 9-5, it’s easy to get in and see her. To book an appointment with Jennifer, give us a call (you can’t book online yet). NOTE: an initial appointment with your physician may be required to setup a plan.
- Next, we have added a receptionist to our team. When you call, they’ll be the first person you speak with and their goal is to try and answer all incoming calls. If, however, you do get voicemail, please leave a message and they will call you back within one business day.
- Lastly, we’ve joined the Peninsula Primary Care Network. This is a regional network of clinics located north of Royal Oak, connected with Island Health services centralized at the North Quadra Urgent Care Centre and the Peninsula Health Unit. New services this gets you access to include Social Work and Mental Health, including counsellors, as well as a clinical pharmacist.
We have moved!
We have now completed our move to Sidney. Next time you come for an in-person appointment, you’ll be coming to 2425 Bevan Avenue. Our phone number remains the same at 250-475-2251.
… but Dr. Lamb is staying
Dr. Lamb has opened a new clinic, Saanich Peninsula Clinic, at the former Saanich Medical Centre location—if you are a patient of Dr. Lamb’s keep going where you have always been going.
… and Dr. Shoichet has now retired
If you were a patient of Dr. Shoichet and were not able to be taken on by Dr. Easterbrook or Dr. Abhari, you can request a copy of your medical record from MedRecords. Please wait until the middle of March to do so as they will not receive your records until then.
Please join us in welcoming Jennifer, our new Health Management Nurse. As part of a provincial effort to improve the care you receive in community, nurses, pharmacists, social workers and other allied health providers are being added to Family Physicians’ offices across BC.
These individuals are employed by Island Health, however, they are working as part of our team (either in our office, or out of central locations in various community neighbourhoods). With their addition to our team, we look forward to opportunities to enhance the care you receive.